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Termns and Conditions

In andino Tours Peru we have the compromise that the data provided is protected and for no reason we provide data to any third person.

ANDINO TOURS PERU in this document, wants to give you the best vacations in Peru, so we recommend you to read carefully and obey the instructions of your sales agent.

ANDINO TOURS PERU is considered one of the safest agencies in Cusco. For having the documents accredited by regulatory entities of TOURISM IN PERU.

1.- Our prices include:

All services specifically mentioned in each itinerary in regular mode. Prices do not include taxes and are subject to change without prior notice until the client pays in full for the contracted services.

2.- Our prices do NOT include:

Visa fees – Passport processing fees – Personal gratuities, such as guides, drivers, bellboys, etc. Transfers where not specified – Excess baggage – Airport taxes and/or entrance fees to National Parks, Nature or Wildlife Reserves not specified in the itinerary – Extras of any kind or expenses not duly specified in the itineraries. Fligths

Reservations All reservations are subject to confirmation until full payment for services is received in full.

In case a timely agreement has been reached between the company and the client, the reservation may be confirmed with a partial payment of 40% for packages with standard category hotels and 65% for packages with superior and luxury category hotels. However, the balance must be paid prior to the commencement of services.

Payments for our services can only be made according to our payment methods. Once the reservation of the tourist package is confirmed to the client by means of an e-mail with a confirmation code, it will be guaranteed, except in the case of cancellation due to reasons stated under the heading of responsibilities, which are totally beyond the company’s control.

The prices offered are net prices and do not include transaction fees. payments sent by Paypal, Wester Union, and Credit Card payments will be charged to the Customer.

Hotel confirmations are subject to availability. If there is no space in the selected hotel, another hotel of similar category and price will be provided.

Cancellations, returns and refunds are governed by the terms and conditions.

If the trip has to be shortened or extended due to fortuitous reasons or force majeure not attributable to the company, the expenses caused by this situation will be exclusively charged to the clients.

4.- Cancellations and modifications:

On behalf of the company: ANDINO TOURS PERU. reserves the right to justifiably cancel the tour in the following circumstances:

Force majeure events. The total amount received up to that moment will be refunded, deducting the expenses of the bank transaction made and the corresponding administrative expenses, as well as the eventual cancellation charges of prepaid services, if any.

On the part of the client: All cancellations and voluntary changes in contracted programs must be notified in writing to ANDINO TOURS PERU.

For early cancellations and/or voluntary changes in contracted programs, the applicable costs, after deducting the percentage corresponding to the provider(s) and administrative expenses, will be as follows:

  • Between 45 and 31 days before 25%,
  • 30 and 15 days before 50%,
  • of 14 and 7 days before 75%,
  • Less than 7 days 100%.

In the event that the cancellation/voluntary change in contracted programs is made more than 45 days in advance, only the administrative expenses and, if applicable, the penalty corresponding to the airline(s), hotels, trains, tickets issued and other contracted services will be charged.

In case of long weekends, Easter Week tours, high season (May, June, July, August), Christmas and New Year tours, regardless of how far in advance the services are cancelled, 50% of the cost of the service will be charged.

Once the service has begun, the provisions established for the cancellation and voluntary withdrawal of services shall apply.

Passengers who voluntarily desist from using any of the services included in the tour program shall not be entitled to any refund for such services. There are no refunds for any unused services, including transfers, excursions and hotel reservations.

5.- Claims:

Any claims should be sent within 10 days of the end of the trip or the occurrence of the event giving rise to the claim to the following e-mail address: info@andinotoursperu.com

Once this period of time has elapsed, no claim will be received.

6.- Documentatión:

It is the sole and exclusive responsibility of each passenger to have all documentation in order for the trip. The passenger must have a valid passport and the required visas according to the chosen itinerary. Failure by the customer to comply with the above will result in the loss of the right to any reimbursement. The consequences of its omission and the expenses incurred as a consequence shall be borne by the traveler. The same will occur when the authorities of any country refuse to allow entry to the passenger.

7.- Responsibilities:

Reservations are accepted on the understanding that they appreciate the possible risks inherent in adventure travel and that they undertake the visits, excursions or expeditions, which are included in our programs, at their own free will. It is also important to understand that the most meticulous arrangements can go wrong.

ANDINO TOURS PERU, is obliged to provide its services with the necessary diligence, so that the whole trip goes perfectly, we will strive to serve you as best as possible.

ANDINO TOURS PERU, assumes no responsibility for force majeure, climatic phenomena or natural phenomena that may occur before or during the trip, or for any eventuality that may cause the service to be canceled, or generate discomfort, or for any delay or obstruction of your trip in any way and does not guarantee failure on the part of the company.

8.- Customer acceptance

The customer declares to know and accept the present general contracting conditions and such acceptance is ratified by means of any of the following acts:

  1. The partial or total payment of the contracted services before the beginning of the trip, by any form or modality.
  2. Acceptance of the invoice for the contracted services.
  3. Through the use of any portion of the contracted services.
  4. The balance of the cost of the service must be paid in cash on the first day before the start of the service in the currency in which the service contract was signed; in case of using magnetic or electronic means, the client will assume the costs incurred.
  5. The company may use photographic images or videos during the excursions, which may be used only for advertising purposes.

These conditions are subject to change without notice, please visit this page for the most current version of these conditions.

9.- Air Tickets (not included)

Airline ticket prices and fares are subject to availability and change without notice until they have been issued. The schedules, itineraries, flight numbers and times of these tickets are subject to change until the date of travel by the airline. All airline ticket reservations are subject to confirmation until full payment has been received in full for the tickets and until the tickets have been issued. The service operator may modify the current conditions without prior notice.

10.- Train Transportation Service (not included)

Train ticket prices and fares are subject to availability and change without notice until they are issued. The schedules, itineraries and timetables of these tickets are subject to change until the date of travel by the train operating company. All train ticket reservations will be subject to confirmation by e-mail, once confirmation is received there is no room for voluntary or involuntary cancellation or cancellation. payments must be made within the period established by the travel agency, payments can be made in cash or with credit or debit cards from our website (6% commission surcharge). Tickets issued for the train transportation service are non-refundable, non-route change and date change are not allowed. Any extra consumption not clearly specified as included will have to be paid directly by the passenger and will be the sole responsibility of the passenger and the train operator for any consumption not cancelled.


    Personal Information

    Travel Information

    TOUR: Home

    Trip Leader Information
    Tipo Personas Precio por persona Total US $
    Adults 1 $ 0.00$ 8911.00
    TOTAL $
    Deposito (%) $ 0.00
    Comision de Paypal (6%) $ 0.00
    Deposit Amount $ 0.00
    Saldo $ 8911.00
    # DOC ID Nombre Completo Fecha de nacimiento Genero Estudiante Preferencia de alimentos

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